Many teams invest heavily in dashboards, reports, and BI tools expecting clearer decisions. In practice, visualizations often look polished but still don’t change outcomes. Decisions get delayed, overridden by intuition, or escalated despite having “good data” in front of people.

This question is about real experience, not theory:

• Is the breakdown in how questions are framed?

• In how insights are visualized?

• Or in how accountability and decision ownership are set up?

Curious to hear where you’ve seen visualization add clarity and where it quietly failed to move action.