At what point did you realize your BI setup was answering the wrong questions?

Miley
Updated 5 days ago in

Most BI systems start with good intent: track performance, improve visibility, support decisions. But over time, dashboards often grow around what’s easy to measure rather than what actually matters.

Teams keep adding metrics, leadership reviews charts every week, yet critical business conversations stay unchanged. Sometimes the real insight is missing, buried under perfectly accurate but low-impact numbers.

Have you experienced a moment where you stepped back and realized your BI was technically correct, but strategically off?

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5 days ago

Yes I’ve seen dashboards that told us how things were moving but never explained why it mattered.
The numbers were accurate, but they didn’t connect to the decision leaders were actually debating.
Once we reframed BI around a single business question, the conversation finally changed.

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